Help Center
Who can see uploaded files and courses?
Raw uploaded files and generated courses use different permissions. Personal source material is managed by its owner; organization Company Documents are managed by active organization Owners and Admins.
A non-manager can read course content only through published-course access: public enrollment or preview where configured, or an active or completed invitation or assignment for an invite-only course.
Identify the owner context
Confirm whether the source is personal or organization-owned.
Audit Company Documents
Organization Owners and Admins can list and manage organization-owned sources. Learners do not receive raw-source access.
Check course status
Open course Settings > Publishing and confirm whether Lifecycle status is Draft, Published, or Archived.
Check Discovery visibility
Public is listed and discoverable. Invite only is not listed and requires an invitation or assignment.
Review learner access
Open course Learners or workspace Learners & Access and review active, pending, completed, paused, or expired access.
Check preview settings
A public course can expose a configured first-lesson or first-module preview without full enrollment.
Draft and archived courses
Draft courses are manager-only. Archived courses stop new enrollment but can preserve access and progress for existing active or completed learners.
Source management
View source and Replace source inside course Settings are currently unavailable. Manage uploaded sources from Company Documents.