Help Center

Manage payments and invoices

LoreGraph shows the current plan, billing status, renewal date, billing email, and usage in Settings > Billing.

Invoice downloads and payment-method management open in Stripe. LoreGraph does not display a native invoice list.

  1. Switch to the billed account

    Select the Team workspace or Organization workspace that owns the charge.

  2. Open Settings > Billing

    Confirm the Plan and Billing email before continuing.

  3. Select Manage billing

    LoreGraph opens the account-scoped Stripe customer portal.

  4. Manage records in Stripe

    View or download invoices and update payment details using the options Stripe displays.

  5. Return to LoreGraph

    Use the portal return action and verify the subscription Status and Renewal information.

Expected result

Invoices and payment details are handled against the correct workspace or organization Stripe customer.

Access limits

Workspace Owners and active organization Owners or Admins manage billing. Enterprise invoices may be handled through the customer contract.