LoreGraph product docs

Plans, Limits, and Billing

Summary

LoreGraph plans define workspace capacity, active learners, training pages, storage, admin seats, and billing options.

Who this is for

Workspace owners
Billing admins
Training program owners

Before you start

Open the Billing or Pricing area for current contractual plan details.
Estimate admins, active learners, document volume, and storage needs.
Decide whether you are testing, launching a team rollout, or planning an enterprise rollout.

Concepts

Current workspace plans are Free, Starter, Growth, Business, and Enterprise.

LoreGraph uses training pages in customer-facing language. A training page means one page-equivalent of an uploaded company document processed by LoreGraph.

Older pricing copy may refer to AI import credits. In product docs, use training pages or document pages for plain wording.

Existing courses should stay available according to plan, billing, and access rules, but downgrades may require reducing usage first.

Steps

Review current usage in Billing or team settings.
Compare admin seats, active learners, storage, course limits, and monthly training pages.
Upgrade when you need more learners, storage, pages, admins, teams, analytics, SSO, or security review.
Before downgrading, reduce usage that exceeds the lower plan.
Cancel from billing settings or the Stripe portal where available.
Keep a record of invoices and payment method changes where supported.

Settings reference

Setting	What it does	Recommended default
Free	Testing first courses.	1 admin, 5 active learners/month, 100 training pages/month, 2 courses.
Starter	Small teams launching first internal courses.	3 admins, 50 active learners/month, 1,500 training pages/month.
Growth	Teams creating recurring training.	5 admins, 150 active learners/month, 3,000 training pages/month.
Business	Department-ready training.	10 admins, 300 active learners/month, 10,000 training pages/month.
Enterprise	Large or complex rollouts.	20 admins and 1,000 active learners included, custom terms available.

Example

A company starts on Starter for onboarding and SOP training. When training expands to several departments and 150 learners, it upgrades to Growth or Business based on reporting and team needs.

Common mistakes

Calling training pages AI import credits in learner-facing docs.
Waiting until upload limits are reached before planning an upgrade.
Downgrading before checking active learner and storage usage.
Assuming Enterprise features are enabled on every plan.